Leaks that came back
A repair that did not hold. Usually the original diagnosis was wrong rather than the workmanship.
What I do
Small operation, short list. Anything outside it I will point you at someone who does it properly.
Additions and sunrooms
Where the new roof meets the old one is where they leak, and it is the part builders skip.
Repairs and flashing
Valleys, boots, chimney flashing. The things that fail long before the shingles do.
Full replacement
When it genuinely needs it. Tear-off, decking checked, new roof.
When the last roofer’s work is still leaking
This is the sequence for a second opinion, including the awkward parts. Most people calling me have already paid somebody once and are not keen to do it again.
- 01On the phone
Tell me what was done
What they said the problem was, what they charged, and whether you still have the invoice. It matters later.
You do this - 02Same week
I look at it properly
Roof and inside. If the previous repair is visible I photograph it, because you may need that.
Free, always - 03Same visit
You get told straight
Whether the original diagnosis was wrong, whether the work was poor, or whether it was reasonable and something else is going on.
I do this - 04If it was their fault
Go back to them first
I will say so and I will give you the photos. Most workmanship comes with a warranty and it costs you nothing to make them use it. I would rather you kept your money.
You do this - 05If they will not
I quote the actual fix
Scoped to what is wrong. If that is a valley rather than a roof, it is a valley rather than a roof.
Together - 06After
It gets a warranty in writing
And my number, which is the same number that answered the first time.
I do this
Sending you back to the last contractor costs me the job about a third of the time. It is still the right advice, and it is why the reviews read the way they do.
Why additions leak
The join between the new roof and the old one is where it always is.
A sunroom or an addition puts a new roof plane against an existing wall. Done properly that is step flashing woven into the siding. Done quickly it is a bead of sealant, which lasts about two years and then does not.
- Step flashing, not sealant
- Opened up far enough to see what is behind it
- Photographed before it is closed back up
Recent work
Repairs, additions, and the joins that were never flashed.
Rutherford County
A second opinion costs nothing and takes about half an hour.
Bring the last invoice if you still have it. If the previous work should have held, you will hear that first.
What people wrote afterwards
Our sunroom leaked from the day it was built and the builder stopped returning calls. Eric found the flashing had never been done at all. Fixed in a morning after two years of asking.
Third company out. First one to go in the attic. He told me the previous repair should have been under warranty and gave me photos to take back to them. It was, and they paid.
Quoted the valley, did the valley, charged for the valley. Everyone else wanted to sell me the whole roof.
One person
The number you call is the person who climbs the ladder.
There is no sales team, no commission, and nobody who benefits from telling you the roof is worse than it is. The trade-off is that I am sometimes slow to answer, because I am on a roof.
- Eric quotes every job personally
- No door-knocking, ever
- Leave a message and it gets returned that evening
Asked most weeks
Someone already repaired this. Will you look at it?
That is most of my work. Bring the invoice if you have it — if the repair should have been covered by their warranty, you will hear that before you hear a price from me.
Do you charge for a second opinion?
No. Looking and telling you what I see is free. You only pay if I do work.
Everyone else says I need a new roof.
They may be right. But a leak and a failed roof are different findings, and I would rather check which one you have than sell you the bigger of the two.
How quickly can you come?
Usually the same week. If water is coming in now, say so on the phone and it moves up.
Are you insured?
Yes, and I will send the certificate before I start rather than after you ask.
Getting hold of Eric
If it rings out I am on a roof. Leave a message and it gets returned that evening.
Mon – Fri7:00 – 18:00
SaturdayMornings
SundayEmergencies only